Question 1

Where do you deliver?

Accepted Answer

We deliver across Andhra Pradesh, Telangana, Karnataka and Tamil Nadu. We use courier partners for the rest of India. Delivery usually takes 2–5 business days.

Question 2

Is delivery free?

Accepted Answer

Delivery is free on all orders above ₹999. Below that, a small delivery fee applies based on your location.

Question 3

How fresh is the fruit?

Accepted Answer

We harvest after you order. Fruit is picked in the morning, checked by hand and packed the same day. It usually reaches you within a few days of leaving the plant.

Question 4

Do you use chemicals or ripening agents?

Accepted Answer

No. We do not use carbide, wax or any artificial ripening chemicals. Our fruit ripens on the plant.

Question 5

How do I pay?

Accepted Answer

We accept UPI, PhonePe and direct bank transfer. Payment details are shown at checkout once we confirm your order.

Question 6

Do you take bulk or wholesale orders?

Accepted Answer

Yes. We supply cafés, juice bars, caterers, shops and traders. Send us your needs through the contact form or WhatsApp. We will share season prices.

Question 7

Can I visit the farm?

Accepted Answer

Yes. We welcome small groups and families at the farm if you book first. Use the Farm Visit page to request a date.

Question 8

What if my order arrives damaged?

Accepted Answer

Send us photos within 24 hours of delivery. We will replace the damaged fruit or refund you. See our Refund Policy page for details.

Questions, answered