Policies
Refund Policy
If something arrives in bad condition, we will fix it.
Reporting an issue
Send photos of the produce and the packaging to orders@hanjotfarms.com or on WhatsApp. Do this within 24 hours of delivery.
What we do
Once we check the issue, we will send a replacement in your next order, or refund the amount.
We send refunds to your original payment method within 5–7 working days.
What is not covered
Produce stored the wrong way after delivery, or normal ripening after it reaches you.
Orders refused at delivery without telling us first.
Cancellations
You can cancel for free before we start harvesting. Once fruit is picked and packed for you, we cannot cancel it.